General description
Additional information
Casa do Ouvidor is an exquisite rural tourism accommodation unit featuring three separate spaces, each of them offering two bedrooms:
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Guest Regulation
Classification
Casa do Ouvidor is classified as a Country House – Tourism in Rural Areas by the Regional Directorate for Tourism.
Casa do Ouvidor is licensed under the number 19/2010, issued in 24/06/2010 by the Town Hall of São Roque do Pico.
House Description
Casa do Ouvidor comprises three accommodation units, each with two bedrooms. These houses lead to a lava stone patio with a large lawn area, where a pool with a sun porch and a Jacuzzi stand out.
Non-smoking Area
Casa do Ouvidor is a non-smoking area under the Law 37/2007 of August 14.
Check-in and Check-out
Check-in and check-out time will be arranged with our guests. However, the guests may have to check out until 12 a.m., in which case they can still use the common areas.
Reservations
Effective Reservation
The reservation of Casa do Ouvidor becomes effective after the payment of 50% of the stay total amount. The remaining 50% will be paid when checking in.
Payment
In order to confirm the reservation, the payment may be carried out by bank transfer or by sending an order cheque to A Casa do Ouvidor.
Cancelation
There is a cancelation whenever, after an effective reservation, there is a decrease on the number of nights or the complete cancelation of the stay.
The conditions for cancelling an effective reservation are the following:
Up to 30 days before the stay – 50% refund on the paid amount;
Less than 30 days – total loss of the paid amount.
Services Provided
Telephone, fax and internet. The guests of Casa do Ouvidor have at their disposal a fax, a telephone, cable internet access at the reception and wireless internet at the houses and outdoor areas.
This service is always available.
Change of Bed Linen and Towels
Bed linen and towels are changed whenever new guests check in or on the 4th day if the stay is longer than six days.
There are extra bed linens and towels in every room.
Cleaning
General cleaning is carried out every four days or whenever new guests check in.
Guests may ask for additional cleaning. See attachment.
Animals
Pets are not allowed.
Breakfast
Breakfast is not included.
All houses have the necessary equipment for the preparation of breakfast. There is also a bakery two kilometres (five minutes by car) from the house with several types of bread and fresh pastry every day.
However, if previously arranged, breakfast can be served at the house for an additional cost.
Pool and Jacuzzi usage restrictions
The pool and the Jacuzzi are free to use. However, there are strict hygiene and safety rules that must be followed, in order to maintain the sanitary conditions. Therefore:
Babies must wear appropriate diapers;
Children under the age of 10 can only use the pool or the Jacuzzi when supervised by an adult;
If feeling ill, guests cannot use the pool or the Jacuzzi;
If the guest is injured, he/she is not allowed to use the pool or the Jacuzzi, even if the wound is protected by band-aids, bandages or any type of adhesives;
It is mandatory to shower before using the pool or the Jacuzzi;
It is not allowed to use the pool or the Jacuzzi when wearing lotions, make-up, skin treatments or any other product that might affect the quality of the water;
It is not allowed to bring food and beverages into the pool or the Jacuzzi;
For safety reasons, it is not permitted to use glass utensils in the pool or in the Jacuzzi;
We recommend not bringing watches, rings, bracelets, necklaces, hair pins, etc., into the pool or the Jacuzzi.
Complaint Book
Casa do Ouvidor has a Complaint Book available at the reception desk.
Guestbook
Each accommodation unit has a Guestbook in which the guests may leave their opinion or suggestion.
Damages
The House Management will decide whether or not to charge any possible damages.
General Conditions
The effective confirmation of the stay implies the acceptance of this regulation by the guest. It is assumed that our guests will carry themselves in accordance with the principles of healthy companionship and respect toward people and goods at Casa do Ouvidor.
Cancelation policies
Facilities
- Air-conditioningAir-conditioning
- Internet access - wirelessInternet access - wireless
- JacuzziJacuzzi
- Non smokingNon smoking
- Outdoor Swimming PoolOutdoor Swimming Pool